Frequently Asked Questions

All the information that you need with our answer to the frequest questions:

Check-in is available from 3.00 pm to 6.00 pm.
Room check out is at 10.00 am.

Rates showed in our web site are per room per day.

At the moment of the reservation we’ll ask you a guarantee,
you’ll decide if you prefer to leave us your credit card details or if you prefer to make a bank transfer.
The payment of the stay will be done at your arrival. You’ll pay in advance only choosing the prepaid and not refundable rate.

Yes, we we accept Visa, Mastercard and Maestro.

Of course, Farmhouse Poggiacolle offers Free Wi-Fi.
The password will be provided at check in.

No, there aren’t. At your arrival we’ll give you the key.

You’ll find all the information to reach us in Location page

We have a free reserved parking for our guests.

Farmhouse Poggiacolle can arrange private cars with English speaking drivers to escort you through
medieval towns such as; Siena, San Gimignano and Monteriggioni.
Enjoy the vineyard and castle views and don’t forget to stop at the wineries for a wine-tasting!

Prices are per room per night and include:

  1. Free Wi-Fi
  2. Swimming Pool
  3. Satellite TV
  4. Mountain Bikes
  5. Principal Credit Cards Accepted
  6. Hairdryer
  7. Toiletries
  8. Free Car Parking
  9. Daily Cleanings
  10. Laundry Use
  11. Non Smoking

The tourist tax, equal to € 1.50 per person per night is not included in the price for the room.
This will be added to the bill for your room, and should be paid in cash on arrival.

Pets are welcome but should never be left alone in the rooms/apartment.
Please advice us at the time of reservation.

We are sorry to inform you that all our rooms are No Smoking.

All children under 3 years stay free of charge when sleeping in their parents' bed or in the cot available on request.

Cancellations and/or amendments are FREE OF CHARGE if requested under the terms specified below, and have to be communicated by e-mail at .

From the moment the booking is accepted, in case of cancellation of the booking by the customer, the following cancellation penalties will be applied:

- from the moment of the reservation until 60 days before, any cancellation fee.
- from 60 until 45 days before the stay 30% (total, inclusive of any deposit paied);
- from 45 until 30 days before the stay 50% (total, inclusive of any deposit paied);
- from 30 until 15 days before the stay 70% (total, inclusive of any deposit paied);
- from 15 until 0 days before the stay 100% (total, inclusive of any deposit paied).
In the case of NO SHOW (no comunication of cancellation and no presentation of the client for the stay) a percentage of 100% will be debited.

For the reservation of the apartments we will charge 30% of the total amount to guarantee the reservation. In the event of cancellation due to covid restrictions the deposit paid can be used as a voucher for booking another period.

For reservations with a Special Rate with Advance Payment the full amount will be charged at the time of booking and will not be refundable.

The payment of accounts and eventual penalties will be carried out by debiting the following types of credit cards: VISA, MASTERCARD, EUROCARD

Further Information

Take a look at all the details and our conditions

Contact Us

Farmhouse Poggiacolle
Strada di Montauto, 58 53037 San Gimignano (Siena) Toscana Italia

+39 338 594 0118


P.I. 00929290526

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