Frequently Asked Questions

All the information that you need with our answer to the frequest questions:

Check-in is available from 3.00 pm to 6.00 pm.
Room check out is at 10.00 am.

Rates showed in our web site are per room per day.

At the moment of the reservation we’ll ask you a guarantee,
you’ll decide if you prefer to leave us your credit card details or if you prefer to make a bank transfer.
The payment of the stay will be done at your arrival. You’ll pay in advance only choosing the prepaid and not refundable rate.

Yes, we we accept Visa, Mastercard and Maestro.

Of course, Farmhouse Poggiacolle offers Free Wi-Fi.
The password will be provided at check in.

No, there aren’t. At your arrival we’ll give you the key.

You’ll find all the information to reach us in Location page

We have a free reserved parking for our guests.

Farmhouse Poggiacolle can arrange private cars with English speaking drivers to escort you through
medieval towns such as; Siena, San Gimignano and Monteriggioni.
Enjoy the vineyard and castle views and don’t forget to stop at the wineries for a wine-tasting!

Prices are per room per night and include:

  1. Free Wi-Fi
  2. Swimming Pool
  3. Satellite TV
  4. Mountain Bikes
  5. Principal Credit Cards Accepted
  6. Hairdryer
  7. Toiletries
  8. Free Car Parking
  9. Daily Cleanings
  10. Laundry Use
  11. Non Smoking

The tourist tax, equal to € 1.50 per person per night is not included in the price for the room.
This will be added to the bill for your room, and should be paid in cash on arrival.

Pets are welcome but should never be left alone in the rooms/apartment.
Please advice us at the time of reservation.

We are sorry to inform you that all our rooms are No Smoking.

All children under 3 years stay free of charge when sleeping in their parents' bed or in the cot available on request.

Prices include uses, linens and bath towels, final cleaning and use of the swimming pool.
Apartment prices do NOT include breakfast. 
We provide towels for the pool.
Pets allowed (dogs, cats): free. On the property there is a small fenced area for dogs to walk around.

- Check in: 3:00PM - 6:00PM. The reception closes at 6 PM.
- Check out: from 9:00AM to 10:00AM

Terms and conditions for reservations and cancellations.

At the time of booking we will charge 30% of the total to guarantee the reservation.
In case of cancellation, the deposit can be used as a voucher for a new booking in the following 12 months.


From the moment of acceptance of the reservation, in case of cancellation of the reservation by the customer, the following cancellation penalties will be applied:
- from the time of booking to 60 days before the stay, the deposit will be returned as a voucher for booking another period in the following 12 months;
- from 60 to 45 days before the stay, a penalty of 30% (total including any deposit paid);
- from 45 to 30 days before the stay, a penalty of 50% (total including any deposit paid);
- from 30 to 15 days before the stay, a penalty of 70% (total including any deposit paid);
- from 15 to 0 days before the stay, a 100% penalty (total including any deposit paid).
- In case of NO SHOW (no communication of cancellation, and non-presentation of the customer for the stay) a percentage of 100% will be charged.

For reservations with a Special Rate with Advance Payment, the entire amount will be charged at the time of booking and will not be refunded.

The payment of advances and any penalties will be made by debiting the following types of credit card: VISA, MASTERCARD, EUROCARD.

 

Further Information


Take a look at all the details and our conditions

Contact Us





Farmhouse Poggiacolle
Strada di Montauto, 58 53037 San Gimignano (Siena) Toscana Italia

+39 338 594 0118

E-mail

P.I. 00929290526

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